FAQ

1. Polar Expeditions

1. When is the best time to travel to Antarctica?
   👉 November–March (austral summer). November = pristine ice; Dec–Jan = penguin chicks; Feb–Mar = whales.

2. Do you have to cross the Drake Passage to reach Antarctica?
   👉 Not always — “fly-cruise” options bypass the Drake with flights to King George Island.

3. What’s included in a luxury expedition cruise?
   👉 Daily zodiac landings, guided hikes, lectures, meals, beverages (often premium), and expedition gear.

4. Is Wi-Fi available on expedition ships?
   👉 Yes, though often limited or satellite-based; premium packages usually available.

5. Do Canadians/US citizens need a visa for Antarctica?
   👉 No. Antarctica has no visa process; entry is managed through the gateway country (Argentina/Chile).

2. Exotic Car Driving Holidays (Backroads)

1. Do I need an International Driving Permit to drive in Europe?
   👉 In Italy, yes. In Germany, Canadian/US licenses are accepted, but an IDP is recommended.

2. What cars are typically used on your Backroads trips?
   👉 Porsche 911s, Ferraris, Lamborghinis, McLarens, depending on route and partner fleet.

3. How much luggage can I bring on a Backroads holiday?
   👉 One soft carry-on (fits in a 911 front trunk). Packing lists provided.

4. Do non-drivers enjoy the trip as much?
   👉 Yes. Scenic routes, luxury hotels, dining, and cultural stops are built in for couples.

5. What insurance is required for renting exotic cars abroad?
   👉 Full coverage with damage deposit; local rental insurance is mandatory and included in trip pricing.

3. Luxury Cruises

1. What is the difference between a luxury cruise and an expedition cruise?
   👉 Luxury cruises focus on fine dining, entertainment, and iconic ports; expeditions focus on nature, zodiacs, and discovery.

2. Which luxury cruise lines do you recommend?
   👉 Silversea, Regent Seven Seas, Seabourn, Explora Journeys, and Ponant (for expeditions).

3. Are gratuities included on luxury cruises?
   👉 On most luxury lines (e.g., Regent, Silversea, Seabourn), gratuities are included.

4. Do luxury cruise fares include airfare?
   👉 Many lines include economy or business-class flights, or offer air credits.

5. Can families with kids enjoy luxury cruises?
   👉 Yes — Regent, Silversea, and Explora Journeys welcome families, though programs vary by ship/itinerary.

4. All-Inclusive Vacations

1. What’s the difference between a luxury all-inclusive and a standard resort?
   👉 Luxury properties offer premium dining, branded spirits, upgraded rooms, and personalized service.

2. Which all-inclusive brands do you recommend?
   👉 Sandals & Beaches (Caribbean), Hyatt Ziva/Zilara, Excellence, Secrets/Impressions by Secrets.

3. Are all-inclusives good for families?
   👉 Yes — brands like Beaches and Hyatt Ziva include kids’ clubs, waterparks, and family suites.

4. Are transfers included in all-inclusive vacations?
   👉 Most packages include round-trip airport transfers. Private transfers can be arranged.

5. Do all-inclusives include excursions?
   👉 Generally no — excursions are optional add-ons. Exceptions exist (e.g., Club Med ski packages).

5. Luxury Land-Based Journeys

1. What are luxury land-based journeys?
   👉 Private or small-group itineraries with luxury hotels, guided touring, and insider experiences.

2. Which destinations do you specialize in?
   👉 Italy, Spain, Portugal, France, Iceland, Costa Rica, Japan, and South Africa.

3. Can land itineraries be customized?
   👉 Yes. Every itinerary can be tailored — hotels, private guides, meals, pace.

4. Are Virtuoso hotel benefits included?
   👉 Yes — complimentary breakfast, upgrades (if available), $100 USD credit, early check-in/late check-out (where offered).

5. How far in advance should I book luxury land journeys?
   👉 9–12 months for peak season; 6–9 months is often sufficient.

6. Safaris

1. What is the best time for an African safari?
   👉 East Africa (Kenya/Tanzania): July–Oct for Great Migration. Southern Africa (Botswana, South Africa): May–Oct dry season.

2. What’s included in a luxury safari?
   👉 Twice-daily game drives, luxury tents/lodges, meals, drinks, guides, and sometimes laundry.

3. Do I need vaccines for a safari?
   👉 Yellow fever vaccination may be required; malaria prophylaxis is recommended in many areas.

4. Is it safe to take children on safari?
   👉 Yes, many lodges cater to families, but age limits may apply (often 6+ for game drives).

5. What’s the difference between a private reserve and a national park?
   👉 Private reserves allow off-road driving, night drives, and fewer crowds; parks are more regulated but iconic.

7. Corporate Retreats & Incentive Travel

1. What types of corporate trips do you plan?
   👉 Presidents Club trips, executive retreats, team-building experiences, incentive rewards.

2. Which destinations work best for corporate retreats?
   👉 Iceland, Caribbean resorts, Italy, Costa Rica, luxury cruises.

3. Can trips include branded experiences for companies?
   👉 Yes — branded gifts, signage, and exclusive events can be arranged.

4. How many people can you accommodate?
   👉 From 10-person executive groups to 200+ incentive trips, depending on budget/destination.

5. Do you handle flights and logistics for corporate groups?
   👉 Yes, including group air, transfers, event coordination, and on-site hosts.

8. Multi-Generational Travel

1. What makes multi-gen travel different?
   👉 Balancing ages, interests, mobility levels, and rooming needs while keeping it seamless.

2. Which destinations are best for multi-gen trips?
   👉 Caribbean all-inclusives, Italy, Portugal, Costa Rica, cruises (especially Mediterranean).

3. How do you handle different activity levels?
   👉 By offering flexible daily options — some active, some cultural, some relaxed.

4. Can multi-gen groups rent villas or private homes?
   👉 Yes — we arrange luxury villas with chefs, butlers, and private excursions.

5. Do cruises work well for multi-gen travel?
   👉 Absolutely — they offer diverse dining, activities, and excursions in one floating resort.

9. Booking, Insurance & Logistics

1. Do travel advisors cost more than booking direct?
   👉 No — we often provide better value through amenities, upgrades, and perks. Our planning fee covers expertise and is often credited back.

2. Should I purchase travel insurance?
   👉 Yes. Credit cards rarely cover full medical or evacuation. Comprehensive policies are recommended.

3. What is Cancel For Any Reason (CFAR) insurance?
   👉 An upgrade allowing cancellation for reasons not normally covered (usually 50–75% reimbursement).

4. Do I need a visa for Europe?
   👉 Currently Canadians/US citizens can enter visa-free. ETIAS is expected in 2026, and the EU Entry/Exit System starts Oct 2025.

5. Do I need an International Driving Permit?
   👉 Required in Italy, recommended in several other countries.

10. Travel Experience & Support

1. What sets Prince Adventures apart from online booking?
   👉 Award-winning expertise, Virtuoso benefits, 24/7 support, and curated experiences like Backroads driving holidays.

2. How do you support clients while they travel?
   👉 24/7 access to our advisors for flight changes, emergencies, or last-minute bookings.

3. Can you help with special requests (dietary, medical, accessibility)?
   👉 Yes — we liaise with hotels, cruise lines, and guides to ensure needs are met.

4. Do you offer payment plans?
   👉 Yes — depending on supplier, deposit + installment options are available.

5. How do I get started planning a trip?
   👉 Contact us via our website form, phone, or email. We begin with a discovery call to learn your goals and design your journey.